GET IN TOUCH

Contact Us

Have a question about safe use, workflows, or a new template/tool? We're here to help.

Send us a message

0/2000

What to include in your message(so we can help faster)

  • 1
    What you're trying to draft: e.g., 965 plan template, 967 review template, mental health plan draft, referral/letter template
  • 2
    Your goal: what you want the output to look like (headings, tone, length)
  • 3
    De‑identified example (recommended): paste a non-identifying scenario or a rough outline (no patient identifiers)
  • 4
    Any constraints: practice preference, format (copy/paste-friendly), bullet vs paragraphs

Important privacy reminder

GPguide is designed for non-identifying inputs. Please do not send patient identifying information in your message (name, DOB, address, Medicare number, IHI, MRN/UR number, phone/email, etc.). This aligns with OAIC guidance recommending organisations avoid entering personal/sensitive information into publicly available generative AI tools.

For security issues

If you believe you've found a security issue, email support@gpguide.com.au with:

  • a short description of the issue
  • steps to reproduce (if safe)
  • screenshots (if relevant)

Please do not attempt to access other users' accounts or data.

Company Details

New Era Medical Pty Ltd (ABN 89 682 028 708)