Frequently asked questions

GP Core ($29/mo) includes essential productivity tools such as Chronic Disease Management Plans and standard referral generators. GP Plus ($49/mo) offers higher generation limits, priority support, and specialized tools like Centrelink Form Assistants.

GPguide may be deductible as a work-related expense in some circumstances. GPguide does not provide tax advice—please check with your accountant or the ATO.

Yes. You can cancel your subscription at any time through your account settings. Your plan remains active until the end of your current billing period.

If you’re a practice wanting multiple clinician accounts, contact us at support@gpguide.com.au and we’ll help you choose an option that fits your team.

Yes. You can access invoices/receipts via your account (or request them from support if needed).

Payment methods shown at checkout apply (credit/debit card via Stripe).

No. GPguide provides documentation drafting support only. Outputs are drafts that must be reviewed, edited, and approved by the treating clinician.

GPguide can help you draft structured templates for care plan documentation and review documentation. You remain responsible for meeting MBS requirements and ensuring clinical appropriateness. MBS note AN.0.47 sets out preparation and review requirements and definitions.

The MBS explanatory note states a plan can be prepared no more than once every 12 months (with any new plan at least 3 months after the last review), and a review can occur no more than once every 3 months unless exceptional circumstances apply. Always check the current MBS requirements before claiming.

No. GPguide does not provide billing advice and does not guarantee compliance, eligibility, or claiming outcomes. You must independently assess and document compliance.

GPguide is designed for non-identifying inputs. Do not enter patient identifying information. We do not store drafting text inputs/outputs.

Do not enter names, DOB, address, Medicare number, DVA number, IHI, phone/email, MRN/UR number, or any other identifying details.

Outputs may contain omissions or errors. Treat them as a starting draft and verify accuracy and suitability before finalising.

The treating clinician. GPguide provides drafts; clinicians must review and edit all outputs before use.

Use non-identifying details and specify: (1) document type (965 plan / 967 review / mental health plan draft), (2) key problems, (3) goals, (4) agreed actions, (5) referrals/services, and (6) review timeframe. Then edit the output into your own clinical voice.

Yes—copy/paste is the intended workflow.

Yes—GPguide can help draft a structured template, but it is draft-only and must be reviewed and edited by the treating clinician.

Not yet—if you’d like this feature, email support@gpguide.com.au.

Email support@gpguide.com.au with: the tool name, what it should output, headings you want included, and a de-identified example.